Site FAQ

Which web browsers are best to use when using the eCampus website?
We recommend using the latest versions of:

  • Google Chrome
  • Internet Explorer
  • Mozilla Firefox
JavaScript must be enabled in order to take an exam and it is required that your browser accept cookies.

How do I navigate the site to access my course content?
Once signed in to the site, you will be presented with the student home page which will list your current and completed programs and courses. From this page, simply click the tab for the type of study your course is in and then click the title of the course you wish to access. You will then be presented with a course page listing the available modules for the course. From this page, simply click the title of the module you wish to access. You will then be presented with a course content page where you can download the course text in PDF or other formats and click the links to access the learning questions, quizzes, and exams for the module or course.

Does the eCampus website open new windows when accessing course content?
No, the eCampus website has been designed to allow you to control as much of the browsing experience as possible. To this end, we have designed the site to not open any content in a new window unless you wish to display that content in another window. To open content in another window, simply right click on any link and select the option to open the content in a new tab or new window.

How do I retrieve my password if I have forgotten it?
Click the 'Forgot Password?' link located directly below the 'Sign in' button on the account sign in page. On the 'Forgot Password' page, enter your username and then click the 'Submit' button. Your account will be verified and an email will be sent to you with instructions on resetting your password. Follow these instructions to reset your password. You may also contact the Student Services Center at 800-237-9990 option 2 using the information included on the 'Forgot User ID and/or Password' page.

How do I view the online instructor led recordings?
If the course includes recordings, you will see a section on the course content page with a link to view these recordings which are hosted on the Adobe Connect platform.

Private Loan Information
The College for Financial Planning does not participate in the Title IV federal student aid programs. Students who require financial assistance may apply for private student loans. These loans are made privately through banks and other financial institutions and are subject to a credit check and individual lender terms. Eligibility is determined by the lender and amounts are limited to the cost of education minus other aid. These loans are not subsidized or guaranteed by the federal government. Private loans should only be considered after applying for any scholarships. Contact the lender for specific terms and conditions.

For assistance in finding a lender, please visit the Student Lending Analytics website. Student Lending Analytics has developed a list of private loan options to serve schools and their students who need a focused resource for help in finding a private student loan.

Does the College for Financial Planning® award the CFP® certification?
No. The CFP® certification or mark is owned and governed by the Certified Financial Planner Board of Standards Inc. (CFP Board). CFP Board determines who will be awarded CFP® certification based on a set standard of requirements. To obtain further information you should contact the CFP Board directly. The College for Financial Planning's CFP Certification Professional Education Program is registered with CFP Board and the program fulfills the educational requirement for individuals seeking to obtain CFP® certification.